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Reaching top gear for customer service

Posted onPosted on 12th Dec

A Mansfield car dealership has won a top customer service award.

Vertu Honda Mansfield was honoured with a Garage Star Award at The Motor Ombudsman’s National Garage Star Awards.

The awards, introduced in 2020 during the pandemic, celebrate the outstanding contributions of Motor Ombudsman-accredited businesses and their staff.

They spotlight those who have demonstrated dedication to their customers in aspects ranging from vehicle purchase to maintenance and warranty-related services.

This year there were more than 3,100 customer nominations, which were reviewed by a panel of four judges. Vertu Honda Mansfield was victorious for the Midlands.

General manager Jamie Davidson said: “This award is acknowledgement of the hard work and commitment of our entire team.

“The accolade reflects our dedication to not just meeting, but exceeding customer expectations. We look forward to continuing this success.”