The latest new face at Pellacraft, Mansfield, has swapped selling giant cookies for a new role selling business gifts and promotional merchandise.

Laura Richards, from Mansfield, has previously been a team leader in customer services for BPI and manager of a Millies Cookies shop. In her new role as an account co-ordinator she will be responsible for liaising with customers and the graphics team to project manage artwork requirements.

Laura said: “Pellacraft feels like the perfect place – everyone is so friendly and it’s such a close knit team. I’m really looking forward to being able to work closer to home with such a great team.”

Laura has A Levels in English, law and photography and also holds Institute of Customer Service qualifications in customer service first impressions, effective team leadership and coaching.