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Award for good customer service

Posted onPosted on 22nd Feb
Award for good customer service

Car dealership Evans Halshaw Nissan Mansfield has been recognised by reputation experience management company Reputation with its 800 Award.
It highlights businesses that put customer experience at the core of their strategy.

Kim Costello, chief customer officer at Evans Halshaw, said: “We are proud that Evans Halshaw Nissan Mansfield has received the 800 Award for exceptional customer satisfaction. This is a testament to the hard work of our associates.”

To determine 800 Award winners, Reputation pulls a list of the Reputation Scores for every business location on the Reputation platform. Those that are honoured will have achieved a score of 800 or higher due to their focus on high customer satisfaction throughout the past year.

“We congratulate Evans Halshaw Nissan Mansfield on its dedication to prioritising customer satisfaction over the past year, as evidenced by the 800 Award honours given to 30 Evans Halshaw dealerships,” said Dave Mingle, global head of CX at Reputation.

“Strong customer experiences are at the core of consistent business growth, we are thrilled to see that Evans Halshaw is committed to listening to and taking action on customer feedback to make meaningful improvements.”

The Reputation Score is a proprietary tool that measures review sentiment, volume, spread, recency, response, and length, along with brand reach and health, social engagement, business listing accuracy and search impressions.