Staff at a Mansfield Woodhouse-based supported living service have been praised by the Care Quality Commission (CQC) for their caring and compassionate approach.

The service, which provides care and support for up to six people in and around the area, supported people to achieve their hopes, dreams and aspirations, according to inspectors.

Eden Futures and its regional management team were praised for their clear vision about the future development of the service.
One staff member said: “It’s a good company to work for, my experience has been good.

“There’s an honest and trustworthy culture.”

The positive feedback was reflected in the ratings as inspectors deemed the service to be good in all five areas — safe, effective, caring, responsive and well led — with the service gaining an overall rating of good.

The inspection result continued the organisation’s commitment to gaining at least good ratings across all of its 12 services, which it has now achieved.

Eden Futures registered manager Katie Pridmore said: “We are all extremely proud of the feedback we have received in this latest CQC report.
“It is testament to the hard work and dedication that the staff team here have put in over the past 12 months.

“We are passionate about providing high quality, person-centred care, so to hear we are getting things right is very rewarding.”

Nationally, Eden Futures supports more than 600 people in a range of supported living settings, with over 1,100 staff members working to support, sustain and develop the service.