Nottinghamshire-based home care provider Respectful Care has been awarded an Outstanding rating in all five categories it was assessed — Safe, Effective, Caring, Responsive, and Well-led — by the Care Quality Commission (CQC).

Less than 1% of around 12,500 providers have achieved the accolade across all five categories.
Registered manager Keeley Riley said: “We want to be a light in the community, proving that exceptional home care can be the standard and not the exception.

“This rating reflects everyone in our team and every carer who puts others first every single day.”

The CQC report praised Respectful Care for consistently delivering person-centred, values-driven care and for empowering clients to live independently and with dignity in their own homes.

The inspection team commended the service’s robust leadership, committed staff, innovative training practices, and provision of care that is tailored to individual needs and aspirations.

Greg Rielly, CQC deputy director of operations in the Midlands, said leaders and staff should take pride in the findings of the report.

Founded in 2013, Respectful Care supports service users across Mansfield, Ashfield, Worksop, Retford, Alfreton, Ripley, and Belper.